Enjoy Free Shipping on All Orders Above ₹999! For smaller carts below ₹999, shipping is just ₹49.
Thank you for choosing Moonchild Aroma. We are committed to ensuring your fragrance and lifestyle essentials reach you in pristine condition and as efficiently as possible.
All orders are dispatched from our central distribution office located at Moonchild Aroma, Jaipur, Rajasthan (302019).
Operating Hours: We process and ship orders from Monday through Saturday, excluding Indian public holidays.
Processing Time: Due to the curated nature of our products, please allow 3–5 business days for order processing.
Status Updates: While your order status is marked as “Awaiting Fulfillment,” our warehouse team is meticulously preparing your items for transit.
Once your order has been dispatched, you will receive a Shipping Confirmation Email containing your unique tracking number.
Carrier Synchronization: Please allow 2 business days for your tracking information to update once dispatched. In some instances, carrier delays may result in an update window of up to 7 days.
Partial Shipments: To ensure you receive your items as quickly as possible, products within a single order may occasionally be shipped separately. You will receive individual tracking details for each package in such cases.
While we strive to deliver your order with the utmost speed, Moonchild Aroma cannot guarantee specific delivery dates. Potential delays due to high seasonal volume, logistics constraints, or regional factors may occur. We appreciate your patience as we work to get your order to you.
Due to specific licensing agreements and regional regulations, certain products may have shipping restrictions.
If a product in your cart is restricted in your region, an error message will appear at checkout.
You will be required to remove the restricted item(s) to finalize your purchase.
Should you have any inquiries regarding your shipment or encounter any issues during checkout, please contact our support team at:
Email: Support@moonchildaroma.in
Moonchild Aroma reserves the right to update shipping rates and policies without prior notice. All shipments are subject to the terms and conditions of our logistics partners.